Managed Support
Helpdesk, updates, device oversight, issue resolution and practical user support.
From R1,500/mo
Supporting capability
Reliable infrastructure behind every Geekie deployment.
We host, monitor, secure and support the systems we implement so AI Front Office and LegalDesk remain dependable after launch.
This is not a broad outsourced IT department. It is the technical support layer for Geekie solutions and related integrations.
Solution supportFrom R1,500/mo
Security and backupFrom R1,500/mo
ScopeGeekie systems and integrations
Support layer
Everything required to keep the deployed solution reliable.
Cybersecurity
Multi-factor authentication, encryption, password controls, endpoint protection and user awareness.
From R1,500/mo
Backup and Recovery
Automated backup policies, restore testing and a recovery plan for business-critical information.
Cloud Services
Microsoft 365 or Google Workspace setup, migration, sharing structures and access control.
From R5,000 once-off
1Accountable technical partner
24/7Automated monitoring where configured
3Core protections: identity, device and backup
POPIASecurity controls aligned to responsible data handling
Security baseline
Close the everyday gaps that cause expensive incidents.
Most failures begin with weak access, missing backups, unpatched systems or unclear responsibility. We create a practical baseline before adding complexity.
01
Identity and access
Secure accounts with multi-factor authentication, role-based access and prompt removal of former users.
02
Device protection
Standardise updates, encryption, endpoint security and support procedures across business devices.
03
Backup and recovery
Define what must be backed up, where copies are stored and how restoration will be tested.
04
Monitoring and response
Establish alerts, issue ownership and escalation so problems are handled before they become prolonged outages.
System rescue
When the tools no longer work together.
We can audit a fragmented setup, identify duplicated data and rebuild the integration around one source of truth.
Start with a System AuditMap the stack
Understand every system, owner, data flow and dependency.
Reconnect the workflow
Remove duplicated entry and move information through defined steps.
Clean the data
Standardise records and establish the authoritative source.
Document the system
Leave clear support, access and recovery information behind.